Shipping policy
Thank you for choosing La Jefa Empanadas! We're excited to deliver fresh, delicious empanadas right to your door. Please review our shipping policy below.
Processing Time: All orders are processed within 1 business day of being placed. Orders are not shipped or delivered on weekends or holidays.
Shipping Method & Delivery Estimates (USA Only): We ship all orders via USPS Priority Mail to ensure your empanadas arrive fresh.
- Standard Delivery: Once shipped, you can typically expect your order to arrive within 1 to 3 business days.
- Potential Delays: While we strive for timely delivery, shipping times can occasionally be extended due to unforeseen circumstances, such as weather conditions or carrier delays. In rare cases, delivery may take up to 5 business days.
Freshness Guarantee: Your empanadas are cooked fresh and carefully packaged to maintain their quality during transit. We recommend refrigerating or freezing your empanadas immediately upon arrival.
Tracking Your Order: Once your order has shipped, you will receive a shipping confirmation email with a tracking number, allowing you to monitor the status of your package.
Missing or Delayed Packages: If your package has not arrived after 5 business days from the shipping date, please contact us immediately at info@lajefaempanadas.com. We will work with USPS to investigate the issue and find a solution.
Local Deliveries (Atlanta Area): As we are located at 1990 Perkerson Rd SW, Atlanta, GA 30310, United States, customers in close proximity to our location may experience faster delivery times.
Questions: If you have any questions regarding your order or our shipping policy, please don't hesitate to contact us at info@lajefaempanadas.com.